15 Oct
Order placed
17 Oct - 20 Oct
Dispatched
20 Oct - 29 Oct
Delivered
Please allow 2-5 business days for your order to be shipped 🩷
Because this personalized piece is handmade and made-to-order, custom items cannot be returned or exchanged.
If you have any questions or concerns about your received piece, please don’t hesitate to reach out via email or the contact form. I’ll be happy to help and find a solution together.
See below for more information about the sizes and shapes:
• Cappuccino size: 250ml (≈ 8.8 fl oz UK / 8.5 fl oz US)
• Hot chocolate size: 450ml (≈ 15.8 fl oz UK / 15.2 fl oz US)
Mug shapes:
• Original shape: features a handle, a typically handmade mug model. Made using the pinch method.
• Matcha shape: a lower model without a handle. Perfect for whisking your matcha as well.
• *La Maison shape: reminds me of the typical Parisian-style cups.
*Note: For the cappuccino size, the capacity is actually closer to 200ml (≈ 7.0 fl oz UK / 6.8 fl oz US), and for the hot chocolate size, it’s closer to 500ml (≈ 17.6 fl oz UK / 16.9 fl oz US).
Sending a gift? I've got you. Choose gift wrapping at checkout, and I will beautifully wrap your mug and add a handwritten card with your message. Perfect for any occasion!
Just leave your note in the checkout comments, and I will do the rest.
1. Take a clear photo of your handwritten note or card, natural daylight and a light background (like white paper) work best.
2. Upload the photo after placing your order.
3. I’ll carefully transfer your handwriting onto the mug using waterslide paper, which allows your message to appear exactly as it is, keeping every unique detail and imperfection.
Each piece is then sealed and fired, making the design durable and long-lasting.
Yes, you can! Black, blue, or darker inks show up best on the mug, but other colors are also possible.
Yes — your note will appear exactly as it is in the photo, including every small detail and imperfection that makes it personal.
Your handwritten note is carefully transferred onto the mug using waterslide paper, then sealed and fired to make it durable and long-lasting.
No, thePS. I Love You mugs are not dishwasher or microwave safe due to the delicate nature of the handwritten design. Please wash gently by hand to keep your piece beautiful.
