More information
What happens after you order
After placing your order, I’ll carefully make your mug in my studio.
You’ll receive email updates when:
– your mug has been made
– your mug goes into the glaze firing
– your mug is on its way (with tracking)
If your mug develops any imperfections during the process, I’ll also always email you with a update.
Read more about it here.
Handmade & unique
Each mug is handmade, which means slight variations in shape and colour are part of its charm. You can read more about it here.
Each mug is made by hand in my studio in the Netherlands using porcelain clay. I shape the mugs using hand-cut templates, which means no molds are used and every piece is slightly different. After drying, the mug is glazed by hand and fired twice in the kiln to create its final finish.
Returns & changes
Because this mug is personalised, returns are not possible If something isn’t right, please contact me at info@isaceramics.nl or here, I’m always happy to help.
Size
250ml travel mug:
Height: approx.
Diameter: approx.
350ml travel mug:
Height: approx.
Diameter: approx.
Questions?
Unsure about your design or have a question before ordering? Feel free to email me at info@isaceramics.nl or here, I reply personally.
